JTS Careers

Job Purpose

Design, develop, coordinate, implement and instruct training programs via a classroom setting for the G1/G3 communities throughout the Army National Guard’s (ARNG) 54 States, Territories and District of Columbia. Training employs various designs and methodologies to include online learning management systems (LMS), and primarily as a member of a mobile training team. May support G1/G3 conferences and/or workshops in the form of briefing support. Provide instructor-led training support for the NGB Strength Maintenance Training Center and the NGB-Human Resources and Readiness Training Center. Support requests for production and analysis of data to include the development of queries, dashboards, charts, graphs, and other web-based tools used by leaders and staff at NGB and all states and territories. Work with all ARNG leadership to develop customized training modules for use both online and in traditional classrooms.

Duties and Responsibilities

• Designing, developing, implementing, and continuously evaluating cutting-edge training for the 54 State and Territory RRBs and NGB-level users using various training designs to include online learning management systems, leadership conferences, workshops, traditional classroom training events, and any custom-designed training required.
• Provides training and training support for the ARNG-HRR-S ASB.
• Conducts early user testing and evaluation of new hardware, software, and web-based applications for use by the ARNG-HRR-S to include all recruiting, retention and attrition management applications and various other accession-related applications used by the State and Territory RRBs and G-1 activities.
  Complete multiple and multi-faceted training design and development projects and provide nation-wide customer support to the entire ARNG R&R force.
• Creates production and analysis reports to include queries, dashboards, charts, graphs, and other web-based tools used by leaders and staff at NGB and the 54 State and Territory RRBs.
• Works with NGB and State/Territory leaders to develop training modules for use both online and in traditional classrooms.
• Conducts leader training events and workshops at Fort Knox as well as in the 54 States and territories comprising the National Guard
• Designs and develops all training materials to include lesson outlines, training guides, user manuals, practical exercises, handouts, and pamphlets.
• Designs, develops, launches, and continuously monitors and reviews all online curriculums to include live web-based training sessions, online presentations, Internet downloads, and pre-recorded online interactive training modules.

Qualifications

• An understanding of the Army National Guard.
• Graduate of military instructor school preferred.
• Experience working as a member of a mobile training team preferred.
• Experience in training design and development with an understanding of the ADDIE Process.
• 3 Years of experience using military recruiting automated and web-based computer applications for prospecting and processing candidates for enlistment. National Guard experience with automated recruiting systems and applications preferred.
• Experience in data analysis, recruiting trends, market evaluation, recruiting production desired.
• Bachelor’s Degree or 4 to 9 years of related experience or training, or combination of education and experience that demonstrates proficiency in training, instructing, military recruiting, and military recruiting systems, applications, and analysis.
• 4 years of experience as a military recruiter. National Guard recruiting preferred.
• 3 Years of experience in adult learning, teaching, presenting, or training. Certified military instructor preferred.

Travel Requirements

• Travel is necessary for this job Monday thru Sunday. Travel can be local, out of the area, and overnight travel to be expected.
• Depending on workload, travel can at times reach 60% (2-3 weeks per month), but generally stays at 30-50% (1-2 weeks per month)

Duties and Responsibilities

• Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers; provide advice on eligibility requirements, and process applications to determine eligibility.
• Perform all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlements.
• ID issuance through verification of the recipient’s eligibility shall be performed with a 100 percent degree of accuracy.
• Take appointments via telephone and email request through the generic ID card email account, if applicable, or manage the DMDC centralized ID card appointment scheduler. Update the on-line calendar daily to reflect new appointments and provide same-day replies to requestors.
• Manage the accountability and control the issuance of military ID cards and CAC for Active component military, National Guard and Reserve members, military retirees, family members/dependents, and other eligible recipients.
• Research and reconcile DEERS information based on inquiries. Updates DEERS/RAPIDS within one hour of approval and responds to inquiries not later than one business day following the inquiry. Follow-up and resolve discrepancies not later than two business days following notification.

Qualifications

• Must be a US Citizen
• Excellent customer service skills.
• Personnel must speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.
• Must undergo a pre-employment criminal background check, and favorable fingerprint check prior to operating or having access to DEERS/RAPIDS equipment.
• Must become certified as a Verifying Official

Job Purpose

The analyst will be responsible for best practices and solutions based on client business needs. This role as an Analyst will require strategic design and mapping of business requirements and solutions to system/technical requirements.

The Analyst will also be responsible for writing a technical specification and data (for custom development, system integration, etc.) based on interactions directly with the customer and team. These specifications will need to be precise and clear as they will delegate some work to fellow team members such as software developers or product support/documentation. Engaged in best practice development initiatives, provides thought leadership, and familiarity with proven cloud solutions that support vertical objectives.

Duties and Responsibilities

• Responds to inquiries providing established written policy and procedural guidance.
• Works effectively in a team members environment and closely with the customer.
• Shares similar mentality as existing team members toward customer satisfaction and
  success.
• Oversees, and has accountability for the successful completion of all aspects of assigned
  project work.
• Is able to exercise independent judgment, and take the lead role on enterprise-level
  projects with minimal direction from a director or engagement manager.
• Is able to effectively facilitate meetings, demonstrate brainstorming/consensus-building
  skills, and interact with executive-level project sponsors.
• Performs quality control checks on processed batches to verify the accuracy of the personnel data.

Qualifications

• An understanding of the Army National Guard.
• A minimum of 5 years of working experience
• Excellent word processing skills including Word, PowerPoint, and Excel.
• A bachelor’s degree in computer science or an associate degree or a certificate sufficient with 5 years’ work experience.
• Knowledge of business process automation.
• Knowledge of SQL and meta-data preferred.
• Demonstrates the ability to effectively prepare and maintain the following documents /tools: Business Process, Process Flow Analysis, Requirements Definition, Project Plans, etc.